Uber
Updated Sep 29, 2026
Uber is the ride-hailing and delivery service, and its data download is self-serve, which is rarer than it should be for a company holding this much location history. You get your trips with pickup and drop-off points, the route taken, ratings you gave and received, and your payment history. What you do not get is a complete archive of older journeys, and that gap matters if you are chasing expenses.
What you'll get
Before you start
- The path is Account, then Settings, then Privacy, then Privacy Center, then Download Your Data. It is also on the web at myprivacy.uber.com, which is worth using if the app is being awkward.
- Sign in with two-step verification. Uber requires it for this and it is the most common reason people get stuck halfway through.
- If you have ever used Uber without an account, there is no self-serve route for you. That case goes through Uber's privacy inquiry form instead.
How to download
- Request the download. It is self-serve, with no support ticket and no waiting on an agent.
- Uber emails or texts you twice: once to confirm it has the request, and again when the file is ready. It publishes no turnaround time, so do not plan around a date.
- You collect it by logging back in rather than from a bare link in the email.
- Start it yourself at myprivacy.uber.com and never follow a link in an unexpected message. There are known phishing campaigns dressed up as Uber data requests.
Pro tip
The number people expect to find, the "only the last year of trips" cut-off, is not something Uber documents. What is documented is a 30-day limit on app analytics files, which is a different thing entirely and easy to misremember. The trip data itself is a summary: request times, start and end times, locations and distance. No route maps, and on the rider side no fare breakdown is listed either.
After the download
- The trip file is a summary. Times a trip was requested, started and ended, plus distance. It is not a record of the route you took, and Uber does not list route geometry or maps anywhere in the export.
- The rider side is thinner than the driver side on money. Uber documents fares and payments for the trips you drove, and does not list a fare breakdown for the trips you took. If you are doing expenses, assume you need another source.
- For a spreadsheet of your trips, the Activity page has its own CSV export. That is a different feature from the Privacy Center and a better one for expense tracking, which is a shame because the Privacy Center is the one people find.
- Only sent messages are included. Received ones are cut "for security reasons".
- No card numbers, no bank account numbers, no social security number. You get the issuing bank, the billing country and the card type, and nothing more.
- You do not get the driver's name or number, and you do not get the identity of any rider you were connected to. That is other people's personal data and it is not in there.
- App analytics files only cover 30 days, deliberately, to keep the download small. It is the only time limit in the whole export.
- The archive is a record, not a delete. Clearing trip history from the app settings does something different and does not remove what Uber holds.
- Deleting your Uber account deletes your data from Uber's systems, subject to what they are legally required to keep. There is a seven-year retention period on trip and location data, and no way to retrieve it afterwards.
- If completeness genuinely matters, for tax or legal reasons, file a formal data request rather than relying on the self-serve download. It is a slower instrument but it carries a right to be told what Uber holds and for how long.
- Store the archive in ProtonDrive or pCloud for an off-site backup
- Not sure where to store your export? See our backup guide.