← Back to all servicesSnaps, chats, memories, and location data.
What you'll get
Memories (Photos/Videos)Chat HistoryAccount InfoLocation HistorySnap Map Data
Before you start
- Go to snapchat.com/accounts
- Navigate to "My Data"
How to download
- Click "Submit Request"
- Wait for the email (up to 24h)
- Download the ZIP file from the email link
Pro tip
Memories are the most valuable export — these are the only Snaps that are saved long-term. Chat history only retains messages not already deleted by either party.
After the download
- Delete Snap Map location history
- Review "Ad Preferences" data
- Not sure where to store your export? See our backup guide.